Case study 1
Sleeping rough in the community

Sue was alerted to two homeless men living in a football field in the community by a passer-by. Sue contacted the Chairman Matt to assist her in meeting the boys and see what they could do to support.

The men, two brothers, had been living there for over 3 months and had been heating tins of food on tea light candles. It was evident after first contact that the brothers suffered with various levels of mental health and were in an unsafe and unhygienic situation with one brother having duck taped his boots together. TRAC2 furnished the boys with clean clothes, food, camping equipment while they contacted the local housing association. We then called on many of our working partners including Communities First, TCBC Homeless Team, Bron Afon Housing, and Gwalia.

While this was being resolved, hot meals were being delivered by Sue and Matt and was relieved when they were given temporary accommodation. Whilst in this type of property, they were unable to apply for A DAF-Discretionary Assistance Fund-so TRAC2 furnished the property with all their essential items such as beds, bedding, cutlery, crockery, a settee, a microwave, kettle, and furniture.

We are happy to report that both brothers are now settled in their own Bron Afon property and are very house proud.

Case study 2
Breakdown of family relationship

After a breakdown of family relationships, we were contacted to assist an 18-year girl who was homeless. She had been placed in temporary accommodation miles away from where she grew up and was completely isolated. She was unable to make claims for benefit support due her anxiety and therefore had no money to attend appointments. TRAC2 assisted not only through the donation of furniture but through travel expenses to allow the young girl to attend her appointments.

Case study 3
Support after domestic abuse

Domestic violence the client had lived within Torfaen originally with partner and left him 12 months ago, she has lived in a Women’s Aid refuge for 6 months and more recently has been living with family. The client had 3 young children and worked part time but had just been signed off on the sick so would need to claim SSP and HB CT relief, thereby further reducing her income. The client had moved into unfurnished accommodation and needed a starter kit from TRAC2 including clothes for the children and white goods.

An application to the Welsh Church fund was completed for these items to ensure that the family were able to move in to the property immediately, this support would also ensure that the client could return to work earlier as much of the stress she was experiencing was about how she was going to find the money to move in without having to take out loans to make essential purchases.

TRAC2 were able to turn around the request for items with very short notice. This ensured that the family could start to live a normal life again and build a new home after a very unsettled period.

Case study 4
Help and support after loss of work

The client in his late 30’s lost his job as a driver 6 months previously, he has significant mental health and memory loss issues and had split up with his partner and children as a result. He has been placed in to temporary unfurnished accommodation in Torfaen, and his GP has referred him to the community mental health team for support. He was not eligible for a DAF as in temp accommodation, at the time he was on £73 a week unable to afford to furnish the property, a WCF application was made for a settee, cutlery, bed set / wardrobe or chest of drawers. He would be eligible for a DAF only when he moved into permanent accommodation.

The clients mum was very supportive of her son, but financially she was under strain due to the distances she was travelling to support and assist her son who was very unwell and would only deteriorate, TRAC2 were able to furnish the property very quickly which meant that the client could settle in to the property and live independently taking some of the strain from his mum.

The (almost) instant help available had a massive impact on this client, who has now moved to permanent accommodation. His mum was overwhelmed by the support that was provided at a time when they most needed it.

Case study 5
Support with accommodation and amenities.

The client in his late 30’s lost his job as a driver 6 months previously, he has significant mental health and memory loss issues and had split up with his partner and children as a result. He has been placed in to temporary unfurnished accommodation in Torfaen, and his GP has referred him to the community mental health team for support. He was not eligible for a DAF as in temp accommodation, at the time he was on £73 a week unable to afford to furnish the property, a WCF application was made for a settee, cutlery, bed set / wardrobe or chest of drawers. He would be eligible for a DAF only when he moved into permanent accommodation.

The clients mum was very supportive of her son, but financially she was under strain due to the distances she was travelling to support and assist her son who was very unwell and would only deteriorate, TRAC2 were able to furnish the property very quickly which meant that the client could settle in to the property and live independently taking some of the strain from his mum.

The (almost) instant help available had a massive impact on this client, who has now moved to permanent accommodation. His mum was overwhelmed by the support that was provided at a time when they most needed it.

We value your help and support that is tirelessly given to our community.

If you would like to donate, we would appreciate any amount that you can afford. Thank you.

“A special thanks from me to everyone who has delivered support, given their time or simply donated to TRAC2 – you are an amazing community and long may it continue.”

Michael Sheen, April 2017