What We Do

TRAC2 is not just an ordinary charity organization. It’s a lifeline for those who have hit rock bottom and don’t know where to turn. With our crisis intervention program, we provide households with the basic items they need to get back on their feet, such as a settee, bed, and bedding. These seemingly small things can make a world of difference in creating a safe and secure home environment, which is crucial for the mental and physical health of our clients.

Our support extends beyond just providing physical items. We work tirelessly to ensure that families and individuals feel heard, seen, and cared for. Our dedicated team of staff and volunteers work in partnership with a network of agencies to provide a holistic approach to support. We believe that everyone deserves a fresh start and that no one should have to face the challenges of poverty, homelessness, or social services intervention alone.

At TRAC2, we are not just focused on immediate needs, but we also strive to help our clients build a better future for themselves. We work with a range of partners to help our clients re-join society, become independent, and even find employment. Through our Internal Model of Support and our adaptation of Maslow’s Hierarchy of Needs, we ensure that our clients’ basic needs are met, allowing them to thrive and excel.

With TRAC2, you can rest assured that you’re making a difference in the lives of those who need it most. We’re not just providing physical items, but we’re also providing hope, support, and a brighter future.

Internal Model of Support (IMS)

1. A call for support comes in from a self-referral or support agency and a support need is identified.

2. Shop Staff and volunteers will check the shop for household items such as curtains, lampshades, and pictures to add homely touches.

3. The Warehouse is where the furniture is housed, so a home package is put together from donated stock by the warehouse team.

4. The admin team co-ordinate delivery, speak to the client and put food packages together if required.

5. The delivery team load up the van, and the package is delivered, if needed, that very same day.

The Really Amazing Charity
Helping support families and individuals across Torfaen and the wider communities.

We, as a team, and as a community, are relentless in our fight against poverty and will not give up!.